In which situation does a seller maintain a customer relationship with a licensee?

In the context of agency relationships in real estate, the correct answer focuses on how the seller interacts with a licensee when they are represented by another licensee. A customer relationship exists when the seller is not in a formal agency relationship with the licensee but is still engaging with them in a manner that does not bind them to fiduciary duties.

When the seller is represented by a different licensee, they maintain a customer relationship with an additional licensee because the first licensee retains full agency obligations to their own client (the seller). The new licensee, while they might offer information or assistance in a limited capacity, does not hold any agency responsibilities towards the seller. Instead, they primarily serve in a capacity that responds to customer inquiries or provides market advice without being obligated to act in the seller's best interest, as established by the duties of an agency relationship.

This differentiates the scenario from others listed. For example, if the seller is under a buyer agency agreement, or if they are engaged with a licensee specifically for advice, these situations could indicate a higher level of commitment or obligation and may establish an agency relationship. When the seller is a client of the licensee, that clearly defines an agency relationship, which also alters the nature